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Tuesday, 27 December 2011

Search Latest Job Openings -Techical support engineer-JOB DRAG

Jobdrag | Jobs | Career Search| Search Job | Latest Job Openings -Techical support engineer-JOB DRAG

Job Description :

Requirements

  • Minimum of 1-3 years work experience with relevant customer experience in Technical Support, Help Desk Support. System Admin Role.
  • Bachelor’s degree with a technical discipline preferred.
  • Proven technical and troubleshooting them.
  • Ability to work with a wide range of customers from computer neophytes to technical professionals.
  • Familiarity and working knowledge of the Mac platform, Apple software, Mac OS X and Windows.
  • Comfortable navigating through unfamiliar software applications.
  • Ability to acquire and apply new technical knowledge quickly.
  • An active listener and excellent verbal and written communicator.
  • Proficiency with applications such as Microsoft Word, Microsoft Excel, Safari, Inteet Explorer, Firefox.
  • Familiarity and working knowledge of networking (TCP, Windows Shares, etc.).
  • Ability to take initiative and to set priorities independently.
  • Strong organizational skills and attention to detail.
  • Ability to multi-task between several customer situations at the same time.
  • Fluent in English, both written and spoken.



Desired Profile : Requirements • Minimum of 1-3 years work experience with relevant customer experience in Technical Support, Help Desk Support. System Admin Role.• Bachelor’s degree with a technical discipline preferred. • Proven technical and troubleshooting them.• Ability to work with a wide range of customers from computer neophytes to technical professionals.• Familiarity and working knowledge of the Mac platform, Apple software, Mac OS X and Windows.• Comfortable navigating through unfamiliar software applications.• Ability to acquire and apply new technical knowledge quickly.• An active listener and excellent verbal and written communicator.• Proficiency with applications such as Microsoft Word, Microsoft Excel, Safari, Inteet Explorer, Firefox.• Familiarity and working knowledge of networking (TCP, Windows Shares, etc.).• Ability to take initiative and to set priorities independently.• Strong organizational skills and attention to detail.• Ability to multi-task between several customer situations at the same time.• Fluent in English, both written and spoken.
Key Skills : “technical support”,”Mac”,”Mac OS X”,”Windows”,”TCP”,”windows Shares”,”Seibel database

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